Shipping policy

Civillian Defense sells digital products only. Nothing will be physically shipped to you, and no shipping fees are charged at checkout.

Instant Digital Delivery

• After your payment is successfully processed, your download links are delivered instantly.
• You will receive an email at the address provided at checkout containing your download link(s). You may also be redirected to a download page immediately after purchase.
• Delivery is available worldwide, 24/7.

Didn't Receive Your Download?

If you do not receive your download email within 15 minutes of purchase:

1. Check your spam/junk folder and the "Promotions" tab (Gmail).
2. Confirm that the email address you entered at checkout was correct.
3. Still stuck? Contact us at [SUPPORT EMAIL] with your order number, and we will resend your access promptly.

Download Issues

If a download link is broken, expired, or a file fails to open, contact [SUPPORT EMAIL] and we will restore your access at no charge.

Important

• Download links are for the purchaser's personal use only and may not be shared.
• We recommend downloading and backing up your files promptly after purchase.